Last Updated: September 2025
At Wanderwood Furniture Store, we value your satisfaction with every furniture purchase. If for any reason you are not completely happy with your order, our Refund & Returns Policy ensures a smooth and transparent process.
You may request a return if:
The item is defective, damaged, or incorrect upon delivery.
The item is unused, in original condition, and in original packaging.
The return request is made within [X] days of delivery (insert your store’s return timeframe).
Note: Custom-made, clearance, or final sale furniture items are non-returnable.
Contact us at support@wanderwood.com with your order number and reason for return.
Our support team will review your request and provide a return authorization.
The furniture must be securely packaged for pickup or drop-off at the specified location.
Once the returned item is inspected and approved, your refund will be issued to the original payment method.
Refunds are typically processed within [X] business days after approval.
Shipping charges and restocking fees (if applicable) are non-refundable.
If you wish to exchange an item (e.g., for a different size or model), please contact us within the eligible return period.
Exchanges are subject to product availability.
If you receive a damaged or wrong furniture item, please notify us immediately with photos of the product and packaging.
Wanderwood will arrange for a replacement or full refund at no extra cost to you.
Certain products are not eligible for return or refund, including:
Custom-designed or made-to-order furniture.
Clearance or sale items marked “Final Sale.”
Items damaged due to misuse, improper assembly, or lack of care.
If you have any questions about our Refund & Returns Policy, feel free to contact us:
📧 Email: support@wanderwood.com
📍 Address: Wanderwood Furniture Store, [Insert Location]